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Technical Implementation Project Manager

Customer Experience And Services

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Our simulation solutions provide technology for surgeons to acquire skills and maintain performance in a risk-free environment using the same surgeon console used in surgery.

We are seeking a Project Manager to drive and support successful implementations / upgrades of our latest generation of SimNow 2 Simulators. The Project Manager will serve as an interface between the customer and Intuitive’s Service teams to schedule, coordinate and drive cross functional upgrade activities.

Roles and Responsibilities:

  • Communicates SimNow 2 Networking requirements and prerequisites with Customer IT
  • Coordinates the activities of customer IT and OR staff and Intuitive’s Service teams for SimNow upgrades
  • Ensures quality systems and project documentation are completed
  • Provides clear and timely communication to customers and internal stakeholders on upgrade status, issues, potential areas of risk and next steps to anticipate
  • Regular reporting to EU senior leadership on activities, project status

Qualifications

Required Knowledge, Skills, and Experience:

  • Bachelor’s degree or equivalent experience required. Engineering, life science or medical background preferred
  • 3-5 years project management experience
  • Highly organized, independent and able to manage time in a fast-paced environment,
  • Able to effectively coordinate multi-functional teams in a matrix-environment
  • Demonstrated ability to drive task completion, hold team members accountable, and identify potential issues before they occur.
  • Excellent verbal and written communication skills in English. Any other European language in addition is considered a strong advantage
  • IT and Network knowledge preferred
  • Travel <15%

Additional Information

Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.

Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.

Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen).

Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt.

Diese Position kann abhängig von den betrieblichen Anforderungen und/oder der Erfahrung der ausgewählten Kandidatin bzw. des ausgewählten Kandidaten auf einer anderen Jobstufe als hier angegeben besetzt werden. Die Vergütung richtet sich nach der Jobstufe sowie der Qualifikationen der Kandidatin bzw. des Kandidaten, selbstverständlich unter Berücksichtigung aller gesetzlichen Vorgaben.

**Important Notice to Job Seekers: Beware of Recruitment Scams**

We have been made aware of fraudulent emails and job offers being sent to candidates by individuals posing as representatives or recruiters of our company. Please be advised that we would never extend an offer of employment to anyone who has not formally submitted an application through our official careers site and completed our formal interview process.

To protect yourself from potential scams, please ensure that any communication you receive regarding job opportunities at our company directs you to our careers site (https://careers.intuitive.com/en/) for application submission.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

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