Customer Experience and Services Careers

Intuitive puts patients first, so there’s nothing more important than helping the customers that help patients. That’s where we come in. We’re 600+ Customer Experience and Services team members across the world. We’re field service engineers, directly servicing our technology. We’re answering phones around the clock whenever a customer has a question. And we’re service enablers—product and project managers, data analysts, business systems specialists—innovating new solutions to deliver an exceptional customer experience. 

What do we all have in common? We quietly and tenaciously go about the business of making sure things go right—and we leap to the challenge when they don’t. Because there’s no greater responsibility than getting our technology into the hands that will help patients.

There is an urgency to everything we do, which means our team members need a problem-solving, agile mindset. We go about our work with humility and resilience. We’re driven not by the outside recognition we’ll receive but by the satisfaction of seeing customers benefit from a job well done, and by the impact on patients’ lives that we’ve made possible.

At Intuitive, we offer career paths designed to nurture professional growth and a sense of purpose inspired by our mission and impact. We are committed to ensuring you feel engaged and enthusiastic throughout your career. Our culture embraces innovation, curiosity, and collaboration to encourage all employees to achieve their potential.

We also believe in fostering a sense of belonging in each of our team members from all backgrounds. We want you to feel free to do your best work and be your authentic self.

Impart your expertise toward our shared goal of minimally invasive healthcare and engage in a close-knit community where everyone thrives. Explore our local and remote customer experience jobs and live the Intuitive culture firsthand.