Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Job Description
Primary Function of Position
Under the general supervision of the Import/Export Manager, the Customs and Logistics Analyst is responsible for executing international shipments, inbound and outbound, of merchandise under customs regulations from Mexico and other applicable countries. Traffic Analyst works with customs brokers, carriers and other logistic service providers to coordinate international shipments.
Essential Job Duties
- Request the part number registration and/or changes on customs inventory systems according to business requirements.
- Request information to update the Bill of Material (BOM), requesting information.
- Create and review international documents required for shipments.
- Escalation of any customs request and inquiry.
- Support maintaining recordkeeping.
- Operates under guidelines associated with duties and taxes and freight forwarder expenses.
- Keep destinations internal and external customers informed regarding their shipments.
- Responsible for virtual operations.
- Collect the necessary information to request the HS Code for the goods.
- Create documentation to clear customs, such as but not limited to commercial invoices, Packing list.
- Verify information is accurate in International Documents regarding Country of origin, value, HS Code, description.
- Coordinates Logistics providers (Broker, carrier, and freight forwarder, etc.) to clear customs.
- Confirm accurate information on documents when free trade agreements, duty preference programs and others apply.
- Responsible for scrap shipments (Outbound).
- Coordinates and follow up shipments up to its destination.
- Responsible for Inventory at 3PL's location.
- Perform ERP transactions for shipments or according to business necessities if required.
- Participate in the continuous improvement of current systems and processes.
- Coordinates activities related to expedited shipments, documentation, and regulations.
- Communicate status to internal and external customers from logistics operation.
- Updates reports and other logs from the import export operation.
Qualifications
Skills, Experience, Education, & Training:
- Intermediate Excel/ Microsoft Office application.
- Intermediate conversational English
- Experience and Knowledge:
- Customs Legal Frame applied to areas such as: - Regimen Customs operations- General Rules of Foreign Trade- Customs operations (virtual / definitive, temporary).
- Requirements from record keeping.
- Creating International documents and look for information from Customs Inventory System (Annex 24).
- Managing and identifying different kinds of scrap. (Export).
- Different carrier tools for shipment and tracking.
- Customs clearance and International logistics.
- Execute 3 different from the following operations: Equipment (Line transfer), Spares, Raw materials, FG Endoscopes, FG SUD FG REP, Scrap, others.
- Navigate on 3PL portal and execute: Loads, BOH reports, etc.
- Equipment inventory and tracking.
- Support solving discrepancies from the owned process.
- Basic knowledge:
- VAT and AEO/CTPAT certifications.
- IT Tools for consulting HTS codes and Customs regulations
Required Education and Training
- 2+ Years of experience related to Customs and Trade Compliance.
- Bachelor's degree: Foreign Trade, Customs, Logistics, Law, International Business, or similar.
Working Conditions:
- Access to Areas where appropriate personal protective equipment (PPE) is required, including footwear, eye protection, and other safety gear as necessary.
Additional Information
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.
Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.
Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.
Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.
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