Sr. Travel & Expense Analyst

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Position Overview:

We are looking for a proactive and detail-oriented Analyst to join our Travel and Expenses (T&E) team. In this role, you will be responsible for executing and enhancing all travel and expense processes, ensuring compliance with company policies, and streamlining travel and expense report handling. You will play a key role in governing process standards and driving improvements across Intuitive’ s global travel and expense program. The ideal candidate will be committed to assisting EMEA employees with travel expense-related inquiries, possess strong expertise in corporate travel expense management, and have experience working with expense management platforms. While the primary focus of this position is on the US, you will also collaborate and provide support for international regions as needed.

Key Responsibilities:

• Ensure efficient and accurate expense report processing.
• Support internal audits, compliance checks, related to T&E.
• Enforce company travel and expense policies, using a high degree of integrity, while utilizing systems like Concur and AppZen for process automation.
• Support timely processing of expense reports when needed, ensuring prompt payments and precise financial reporting.
• Administer and enhance the T&E system (e.g., Concur) by collaborating with 3rd party vendors (AppZen & Concur).
• Collaborate with various departments to resolve complex travel and expense report issues.
• Deliver training and support to employees related to T&E policies, procedures, and system usage.
• Analyze T&E activity data, generate reports to provide insights into user compliance, and regularly present on compliance to leadership.
• Serve as a 1st escalation point for complex T&E inquiries and exceptions. Make solid recommendations to Manager regarding resolution.
• Analyze and interpret large Travel & Expense datasets across the EMEA region to generate data-driven insights, identify trends, and support strategic business decision-making.
• Design and enhance reporting, business intelligence, and data management solutions, ensuring high data quality, governance, and analytical accuracy.
• Drive digital transformation and process automation initiatives by leveraging data analytics, digital technologies, and innovative solutions to improve operational efficiency and business performance.
• Support Concur Expense system integrations by partnering with Finance, IT, ERP, corporate card providers, and third-party vendors to, implement, and optimize scalable end-to-end travel & expense operational excellence.
• Analyze and interpret global travel & expense data by leveraging AI, automation, advanced reporting, and business intelligence solutions to identify trends, enhance data quality, generate actionable insights, to support business decision-making.
• Drive digital transformation and process automation initiatives by leveraging data analytics, digital technologies, and innovative solutions to improve operational efficiency and business performance.

Qualifications

Qualifications and Skills:

• Solid analytical and problem-solving skills.
• Strong communication and interpersonal capabilities.
• Highly organized with attention to detail and the ability to manage multiple tasks.
• Proven leadership skills resolving highly complex travel and expense related issues.
• Experience generating system reporting driving on time payments.

Education and Experience:

• Bachelor's degree

• 2-5 years prior experience with corporate travel/expense management for a multi-billion/multi-national corporation strongly preferred.
• SAP experience required; experience with Concur and Appzen strongly preferred.

Language Requirement:

• Proficient in English (80%).

We invite qualified candidates who are passionate about optimizing travel and expense processes and leading high-performing teams to apply for this exciting opportunity.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.

Shift: Day