Customer Experience & Services
The evolution of da Vinci brings the next level of service excellence


The Customer Experience and Services team delivers exceptional customer experiences from installation to training, to ongoing optimization support through to robotics program administration. The team worked with Product Development and Engineering to identify enhancements and design them into da Vinci 5. The team’s dedication to innovation, enhanced reliability, and world-class customer satisfaction helps solidify Intuitive’s industry leadership.
Service Jobs
Join this dynamic team to drive impactful change and shape the future of healthcare.
Meet the Customer Experience and Services team.
“With da Vinci 5, we’ve unlocked the next level of customer experience. Collaboration with our customers and internal engineering teams is key. Our customer-facing teams take user feedback and bring it to our engineers, and together we translate real-world experience into designs that continuously improve reliability, serviceability, and usability. All to deliver an exceptional experience for our customers.”
VP, Global Services