Recruiting Coordinator Representative, Tokyo, JAPAN, Japan

Company Description

Job Description

The Recruiting Coordination Representative plays a central role within Intuitive’s Talent Acquisition team, working collaboratively to support group goals. This versatile position calls for an organized, proactive team member who is committed to client service, communicates effectively, and thrives in a large team environment. Success in the role requires the ability to anticipate and respond to changing priorities, while using a variety of tools to improve both team processes and candidate experience.

Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)

Facilitate and support the requisition creation process in Workday - HRIS for recruiting and hiring teams by ensuring each request is reviewed promptly, audited for accuracy and launched seamlessly into the approval workflow. Emphasize timely coordination, accuracy, and streamlined collaboration to enable a smooth transition from requisition submission through final approval.
Finalize job requisition for job posting and recruitment activities by loading the job description, auditing and completing all required fields and initiating the final approval workflow for TA leadership within our recruiting ATS.
Serve as an ambassador for candidate experience by managing interview scheduling, coordinating travel arrangements, and guiding candidates throughout each stage of their visit. Utilizing online scheduling software system adhere to documented SLA to ensure timely scheduling of all interviews and debrief meetings. Maintain proactive, clear communication and deliver exceptional customer service to candidates, recruiters, and hiring leaders, ensuring all participants feel supported, informed, and valued—ultimately delivering a positive, seamless interview experience from start to finish.
Oversee and manage the end-to-end hiring process, which includes the initiation of background checks, monitoring exception reports, and ensuring timely and accurate completion of process documentation. Final audit review of offer details to finalize offer letter template before routing to candidate. Adhere to company policies and regulatory requirements at every step, ensuring a compliant and efficient onboarding experience for new team members.
Utilize ServiceNow ticketing and case management system for a variety of inquiries and tasks that need to be addressed by the Coordination team. Monitor and update assigned case load as appropriate until cases can be resolved and closed.
Adhere to established activity metrics standards activity metrics including volume, SLA, cycle time and fall out rates for various interview coordination activities to ensure you are meeting any published performance standards and expectations.

Qualifications

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

A minimum of 2 years of related working experience in human resources
Demonstrated ability to thrive in fast-paced settings and adapt quickly to changing priorities.
Skilled in independent time management and prioritization within a deadline-driven environment.
Outstanding written and verbal communication skills, with meticulous attention to detail.
Computer proficiency in Microsoft Office, applicant tracking systems, and CRM platforms.

Required Education and Training (As applicable - Specific education and training that an individual must possess in order to successfully perform in job)

HS diploma required; bachelor’s degree preferred.

Working Conditions (As applicable - Any physical requirements for the job. If not applicable, state “none”)

Set Schedule: Minimum 3 Days Per Week

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)

1 year of experience in recruiting coordination or related capacity supporting talent acquisition

Experience with Workday HRIS, Goodtime scheduling software and SmartRecruiters ATS