Area Sales Program Specialist

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Job Description

Primary Function of Position
The Area Sales Program Specialist is an integral member of the organization, managing
key focus projects and developing program initiatives to support sales activities that
drive new business opportunities and achieve the Capital Sales team's goals. This role
requires collaboration both within the team and across cross-functional teams.
Proficiency in project management is essential to support the team's sustainable
success and contribute to the business growth of Intuitive Taiwan.
 

Essential Job Duties
This role involves specific responsibilities and tasks that an individual is expected to
perform. Additional job duties may be determined by the manager.
1. Sales Operation & Process Enablement:
 Drive process efficiency and performance through effective management of
Sales Tools (SFDC, Tableau, BOX, ZOOM…etc)
 Manage and optimize Capital sales pipeline reporting
 Lead I&A listing, tender and contract process
 Support Capital sales tender and contract processes, including coordination,
bid preparation, and post-bid follow-up.
2. Program Management & Customer Engagement:
 Develop and implement Capital mobile event to engage key Greenfield
customers and accelerate market penetration
 Present and demonstrate the features and benefits of DaVinci system to
prospective clients
 Conduct market research and competitive analysis to identify customer
needs, potential targets, and capital equipment opportunity
 Partner cross-functionally to capture customer requirements, provide
customer feedback, and ensure a seamless customer experience
 Collect and analyze capital equipment ROI data to strengthen business
cases for potential clients.
3. Team Support & Event Management:
 Provide operational support for Capital sales initiatives and key events
(Executive Test Drives, Surgeon Group Test Drives, Peer-to-Peer activities),
ensuring professional execution and measurable impact.
 Coordinate and organize internal and external meetings, stakeholder
engagements, and travel arrangements
 Oversee Capital Sales shared folder and database management to maintain
accuracy and accessibility of critical information.
 Facilitate purchase request preparation and execution to support business
continuity for the Capital Sales team.

Qualifications

Required Skills and Experience
To adequately perform the primary roles and responsibilities of this position the
individual must have:
 Bachelor’s degree or equivalent with at least 3 years in medical device
sales/marketing; sales management or sales admin. experience preferred.
 A results-oriented, self-confident demeanor with the ability to react quickly
under pressure.
 Demonstrated success in planning, scheduling, and logistics management
across multiple projects. Able to manage multiple tasks
 Excellent prioritization, project management and analytical skills.
 A proactive, results-oriented, and collaborative approach with high
accountability.
 Self-starter capabilities, able to create structure within ambiguity and operate
with significant autonomy.
 Excellent teamwork skills with a proven ability to collaborate and facilitate
across multiple disciplines in a cross-functional matrix organization.
 Excellent written and verbal communication skills in both Chinese and
English, including strong presentation skills to external audiences.
 Proficiency in MS Office, especially PowerPoint and Excel; experience with
SFDC and Tableau is a plus.
 Working knowledge of clinical workflow in surgical procedures
 Ability to travel 50% (including international)

Required Education and Training
 Bachelor’s degree or equivalent experience required

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Shift: Day