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Lab Technician

Customer Experience And Services

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position:

The Training Lab Technician coordinates orders and maintains proper protocol as it relates to the use of training models. The Training Lab Technician is responsible for the management and cleaning of all inventories, Training systems, equipment, and instrumentation. The Training Lab Technician supports the needs of Program Education and Professional Services, Commercial Education, Marketing, and other departments.

Roles and Responsibilities:

  • Responsible for daily cleaning of all Intuitive instruments, accessories, and 3rd party equipment
  • Responsible for cleaning and maintaining training bays
  • Responsible for tray set-up instrument for all training sessions
  • Manage da Vinci System loaners in collaboration with other departments
  • Organize and maintain laboratory records and filing system
  • Order, maintain and organize Intuitive technology, instruments, accessories, and 3rd party supplies
  • Shipping/receiving of training models and equipment
  • Organize, maintain, and manage cleaning and reprocessing area
  • Manage use of the training lab and availability of Intuitive technology for training, education, and special programs
  • Responsible for movement and set up Intuitive technology for training events
  • Troubleshoot Intuitive technology system and auxiliary equipment malfunctions and informs customer service, as needed 
  • Schedules routine preventive maintenance on laboratory equipment (da Vinci® surgical system, video equipment, electrosurgical units, etc.)
  • Set up maintenance and repair of auxiliary equipment
  • Scheduling and logistics for delivery of Intuitive technology to and from offsite training events

Qualifications

Required Skills and Experience

  • B.S./B.A. degree preferred
  • Laboratory technician/specialist or equivalent
  • Effective verbal and written communication skills; German and English required
  • Strong interpersonal and individual leadership skills
  • Highly organized and able to operate independently
  • Knowledge of the operating room and associated processes preferred
  • Knowledge of laboratory & medical terminology, equipment, materials, and procedures 
  • Must be proficient at MS Office applications
  • Travel as needed

Additional Information

Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.

Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.

Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen).

Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt.

Diese Position kann abhängig von den betrieblichen Anforderungen und/oder der Erfahrung der ausgewählten Kandidatin bzw. des ausgewählten Kandidaten auf einer anderen Jobstufe als hier angegeben besetzt werden. Die Vergütung richtet sich nach der Jobstufe sowie der Qualifikationen der Kandidatin bzw. des Kandidaten, selbstverständlich unter Berücksichtigung aller gesetzlichen Vorgaben.

**Important Notice to Job Seekers: Beware of Recruitment Scams**

We have been made aware of fraudulent job offers being sent to candidates by individuals posing as representatives of our company. Please be advised that we would never extend an offer of employment to anyone who has not formally submitted an application through our official careers site and completed our formal interview process.

To protect yourself from potential scams, please ensure that any communication you receive regarding job opportunities at our company directs you to our careers site (https://careers.intuitive.com/en/) for application submission.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

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We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks.

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