We are still hiring

We hope that through this challenging time, you and your family are staying safe and healthy. Though the COVID-19 pandemic is presenting unprecedented challenges, we continue to hire for our open positions. Our recruiting and hiring teams are taking prudent measures to minimize the spread of COVID-19 and still provide you with a great candidate experience. However, due to adjustments in work, life, and an increase in applications, we may start to experience some delays. Thank you for your patience and understanding.

To learn more about Intuitive’s response to COVID-19, see our company statement.

Senior Instructional Designer

Job Description

Job: Training and Education
Primary Location: United States-California-Sunnyvale-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 201197


Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and 
decreasing surgical invasiveness, with patient safety as our highest priority. 

Primary Function of Position:

The Sr. Instructional Designer will be responsible for the design and content development of mission critical learning programs, including but not limited to web-based learning, instructor-led training, blended instruction solutions, and virtual sessions. Development will focus on the clinical/technical aspects of our Intuitive products will be developed using programs such as Rise 360, Storyline 360, Photoshop, and Microsoft Office. Technical product videos and online learning modules will be integrated into learning management systems and delivery platforms.  The Sr. Instructional Designer will also be responsible for taking an active role in the development of new hire Instructional Specialists and Designers, managing large cross-departmental projects, defining new process, analyzing and improving existing processes, and driving needs/gap analysis to improve deliverables and learning outcomes.


Roles and Responsibilities:

  • Develop videos, eLearning, instructor-led, blended learning and virtual training curriculums
  • Produce facilitator and participant guides
  • Structure existing content for best learning experience by end-user, e.g., instructor-led or e-learning
  • Work with Subject Matter Experts (SMEs) to identify and capture learning content
  • Use e-learning authoring tools to develop learning content
  • Design, develop and conduct assessments and evaluation
  • Analyze assessment and evaluation results to drive design/development improvements
  • Project manage all phases of strategic and/or  learning projects – analysis, design, development, implementation & evaluation
  • Analyze, evaluate and implement process improvements
  • Define and write process workflows
  • Analyze and improve existing processes
  • Drive change through need/gap analysis, focus groups, etc.
  • Mentor Instructional Specialists and Designers
  • Research, recommend and implement creative design/development improvements
  • Partner with internal and external teams to drive strategic improvements
  • Research, recommend and manage 3rd party training solutions
  • Manage internal and external partnerships


Skill / Job Requirements

  • 8-10 yrs. relevant professional experience
  • 1-2 yrs. experience in biotech or medical device organization preferred
  • Education Background
    • Curriculum Development or Instructional Design/Technology Master degree preferred
    • Education degree acceptable
    • College degree required
  • Comprehensive e-learning and classroom design and facilitation skills
  • Strong knowledge of adult learning theory and its application to learning solutions
  • Excellent written and interpersonal communication skills
  • Experience working with SMEs in a team environment
  • Experience working with a learning management system (LMS)
  • Ability to self-manage multiple development projects and deadlines
  • Strong attention to detail
  • Ability to define and document process
  • Ability to manage large strategic projects
  • Ability to foster and create strong working relationships
  • Ability to coach and provide feedback
  • Software Proficiency Required:
    • Articulate Storyline
    • MS Office (Word, Power-Point, Excel)
    • Adobe InDesign
  • Software Proficiency Preferred:
    • Smartsheet
    • Adobe Creative Suite (Photoshop, After Effects, Premiere)
We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.