We are still hiring

We hope that through this challenging time, you and your family are staying safe and healthy. Though the COVID-19 pandemic is presenting unprecedented challenges, we continue to hire for our open positions. Our recruiting and hiring teams are taking prudent measures to minimize the spread of COVID-19 and still provide you with a great candidate experience. However, due to adjustments in work, life, and an increase in applications, we may start to experience some delays. Thank you for your patience and understanding.

To learn more about Intuitive’s response to COVID-19, see our company statement.

Material Handler 3

Job Description

Job: Manufacturing & Operations
Primary Location: United States-California-Sunnyvale-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 201070


Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and 
decreasing surgical invasiveness, with patient safety as our highest priority. 

Primary Function of Position:


The Material Handler 3 is an advanced position requiring significant experience in warehousing operations, exceptional technical skills (equipment operation, counting, space utilization, handling efficiency), in-depth knowledge of ISI’s inventory management systems and software (Agile, SAP, WMS), strong interpersonal and communication skills.


The Material Handler 3 is responsible for material-handling duties in support of operations and other internal customers.  To be eligible, a Material Handler must be in good standing (attendance, quality, behavior) and certified to and excel in a minimum of 3 key tasks from the following:  receiving; parts put-away; point-of-use parts replenishment (Route Runner); material transfers (MT); stock transfer orders (STO); single parts presentation kitting (SPP); systems packing (all carts); packaging.

Primary Roles and Responsibilities:

Following training and certification(s), this position has responsibility and authority for:

  • All Material Handler 1 &2 Roles and Responsibilities:
    • Receiving materials, physically and systemically, to be used in operations and engineering projects.
    • Physically and systemically moving approved materials between staging areas, storage locations and WIP locations.
    • Point-of-use parts replenishment for designated work areas.
    • Production parts replenishment via SPP kitting.
    • Fulfilling and transacting MT requests, received either electronically or via hard copy.
    • Fulfilling and transacting Sales Orders.
    • Packing System carts, FRUs and kits.
    • Performing systemic transactions in both SAP and ISI’s Warehouse Management System (WMS).
    • Complying with materials management policies and processes, including First In/ First Out (FIFO) material rotation, 5-S, Safety, Quality, Attendance and Good Warehousing/Housekeeping processes.
    • Participating in the daily cycle counts.
    • Operating material handling equipment (fork lift, pallet jack, order-picking machine).
    • Communicating via e-mail the status of material movements and transactions to appropriate internal customers.
    • Participate in the implementation of department projects up to and including leading a project team.
    • Actively participate in the Continuous Improvement (CI) program, including both the creation and implementation of CIs.
    • Under the guidance of department trainers or designated trainers, assist in the hands-on training of new personnel or personnel being cross-trained. 
  • Leading the daily cycle counts.
  • Identify areas or opportunities for operational improvement. Focusing on efficiency and quality, develop proposals for systems and process improvement.  Gain consensus from Supervisor and drive the implementation of improvements. 
  • Become knowledgeable of all key tasks performed by Lead and fill the Lead position when the Lead is absent, including the assignment of department personnel throughout a shift and maintenance/issuance of required reports.
  • Be proficient in the role of deputized trainer.  At the direction of the Supervisor, train new personnel or cross-train existing personnel, including all required documentation, record keeping and reporting.


Skill/Job Requirements:

Competency Requirements: (competency is based on: education, training, skills and experience.)

  • Possess high school degree or equivalent.
  •  Minimum 4-years of experience in Material Handling operations preferred.
  • Ability to effectively communicate with peers and internal customers, both verbally and written.
  • Inventory control experience (cycle counting, physical inventories).
  • Experience and/or certification in operating material-handling equipment.
  • Ability to lift material up to 50 lbs.
  • Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required.
  • Experience with computer systems (MS Office, SAP, Agile,WMS).
  • Certified to a minimum of 3 key material-handling tasks.  Must consistently exceed efficiency standards and quality goals when performing them.
  • Strong interpersonal skills, specifically leadership, coaching and training.
  • Strong verbal and written skills required to effectively communicate with Team members and internal customers.

We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.