Intuitive Surgical Careers

Talent Development Specialist – Leadership Development

US-CA-Sunnyvale, California
Human Resources

Job Description

Job: Human Resources
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 190100


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

What are we looking for:

(let us share with you the type of person we’re looking for and what they’ll do)

This active, full time role focuses on program coordination for leadership development programs as part of the strategic HR goals for the Global Talent Management (GTM) team at Intuitive. From in-person classes at our Sunnyvale, CA campus to online modules and virtual classroom training events open to our global community, the GTM team offers a platform of programs, communities, and tools for the Intuitive employee population. The Talent Development Specialist will support program logistics, training software systems, and instructional design for the Global Talent Development (GTD) team.

To be successful in this role, you will have strong project management and organizational skills, a critical thinking and user- centric mindset, decision-making ability, an interest in internal customer service, and the ability to work independently.

Facilitation experience is required, with comfort speaking in front of small- and medium-sized groups. We ask that you can proactively manage work requirements with an ability to articulate bandwidth and project status in a high-paced environment with competing priorities and deadlines.

A typical work day may include setting up supplies and meeting facilitators early in the morning for training events, working in the back-end of our learning management system (LMS) to manage rosters and publish new training modules, as well as speaking with employees about internal development opportunities. This role has opportunity for professional growth as you streamline operational actions and work more deeply in course content and delivery.

If you exemplify our Intuitive company values and want to be part of a team that is passionate about enabling our employees to do great work and grow in their careers, this is the role for you!

Primary Responsibilities:

Program/Project Management

• Design, promote, and support learning & development training programs
• Create, market, and manage training schedules and rosters
• Produce trainings using web conferencing / virtual classroom software
• Develop program feedback and effectiveness surveys
• Maintain inventory of program supplies
• Coordinate with external consultants, training vendors, and internal subject-matter experts (SMEs)
• Analyze training program feedback and results following sessions to continuously improve programs

Learning Content Development and Delivery

• Facilitate learning and development programs for a global audience
• Produce and facilitate trainings in-person and using virtual classroom software
• Educate employees about development opportunities and resources
• Collaborate with SMEs to deliver training courses and online modules
• Advise SMEs on training content
• Assist in the creation of training materials like presentation slide decks, participant manuals, and reinforcement tools

Skill/Job Requirements:

Educational/Environmental Qualifications

• Bachelor’s Degree (preferably in learning & development, instructional design, HR, or education)
• 3-5 years of experience (preferably in a learning & design and/or education-focused role)
• Work daily at the Sunnyvale, CA campus, except under special circumstances pre-determined with manager
• Available periodic evenings and some weekend hours with prior notice for program support
• Willingness to travel to company functions and off-site trainings events; Travel <10%

Required Skills/Abilities

• Project management skills with a focus on detailed execution
• Experience with event coordination/training program logistics
• Administrative/back-end use of LMS systems (ex: SuccessFactors/Plateau, SumTotal)
• Success maintaining relationships with external vendors and consultants
• Problem-solving and analytical mindset, interested in process improvement
• Technical savvy with Excel, Word, PowerPoint; ability to learn new software programs quickly
• Experience tracking training course evaluations and identifying trends and opportunities
• Comfort in public speaking to small- and medium-sized groups (in-person & virtually)
• Use of web conferencing/virtual classroom software to facilitate training (ex: Adobe Connect, WebEx)
• Team player with the ability to build productive working relationships and collaborate cross-functionally
• Ability to work both in a team toward common goals, as well as self-directed to complete individual deliverables
• Strong verbal and written communication skills
• Ability and interest in interacting with a globally distributed, multi-cultural team
• Capable of physically lifting boxes weighing up to 40lbs

Preferred Skills/Abilities

• Experience speaking to large-sized groups (in-person & virtual)
• Development of courses using eLearning software (ex: Articulate 360, Camtasia)
• Design of online sites using website/basic GUI interfaces (ex: SharePoint)
• Knowledge of adult learning theory and practice

What’s in it for you:

(we’ve shared all about what we want; here’s a little about what we offer!)

Intuitive’s mission

We believe that minimally invasive care is life-enhancing care.
By combining ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

At Intuitive, we work together to advance minimally invasive care. We seek to achieve meaningful progress daily with small teams of outstanding people. Because healthcare is important and complex, innovation is essential to our success. We seek to learn from everyone and copy no one — our minds and doors are always open. While we take pride in our accomplishments, we approach our work with humility.

We actively invest in our people to support their growth and contribution. Among our team, mutual respect, inclusive practices and diversity of thought are a must. We set meaningful goals and commit to evaluating ourselves fairly and frankly — great work is rewarded. We believe long-term ownership in Intuitive’s success is important and our incentives align employees to the long-term interests of our customers, teams and shareholders.

As pioneers, we’re not afraid to challenge the status quo and attempt what others view as impossible. We rely on the scientific method and are deeply grounded in scientific evidence, even when it challenges our offerings or assumptions. We understand mistakes are an unavoidable part of learning — we seek root cause, not blame.

This is why we come to work every day: to do work that matters with an outstanding team who are committed to making a difference for our customers, surgeons and their patients around the world.

Make a difference.

Advance the world of minimally invasive care.

On addition to our company’s focus, you are joining our Global Talent Management team – a small group of passionate and experienced talent and learning professionals that enjoy thinking up new ways to help our employees while finding the best ways to get work done. We collaborate cross-functionality with a wide range of departments, while leveraging our external networks to create solid and long-lasting talent practices and development programs that align to and support our company’s mission and strategic priorities.

GTM’s mission

We enable Intuitive employees to do their best work through global talent practices, development programs, communities, and tools.

We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.