Intuitive Surgical Careers

Quality Engineer

US-CA-Sunnyvale, California
Manufacturing & Operations

Job Description

Job: Manufacturing & Operations
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 190006


Company Description:

Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Primary Function of Position:

As Intuitive’s da Vinci® Surgical System becomes adopted by an increasing population of hospitals, surgeons and patients, we are building a focused team to drive reliability, quality, and safety to ever-better levels. This focus applies to product in use, product in manufacturing, and product in design. Help us powerfully drive our quality mission in our young and growing company by bringing your hands-on experience in solving tough engineering problems, your fascination with complex electro-mechanical devices, and your passion for the best practices to design, monitor, and improve product and process.
Intuitive seeks a strong technical contributor who can help define practical, useful quality metrics and specifications, identify key opportunities for product improvement, launch quality initiatives, lead projects to implement these initiatives, and serve as an expert consultant to help solve the most technically challenging quality problems. The ideal candidate possesses a broad base of experience and a high level of technical depth in at least two technical specialties applicable to medical robotics, and is equally at home in the test lab and providing technical leadership to our team as we develop standard practices of our organization. You will not abide “process red tape”, instead passionately seeking the most efficient way to build in product quality. And you will also coach, mentor, teach, and influence the engineering staff in best quality practices, data analysis, protocol development, and design for quality and reliability methods.

Roles and Responsibilities:

This position has responsibility and authority for: 

75% involvement in sustaining and 25% in new product development

• 1) Sustaining:
o Production support to the day to day task as: Quality Notifications, Product failure analysis, PL/NC trends, Escalations, support team to deliver key performance indicators (KPIs).
• 2) Product Development
o Handle projects of various product and subsystem types (System, Instruments, Accessories, Software, Hardware, Mechanical, Vision, new products, product improvements, etc).
o Work with product development teams to develop measurable goals for quality. Participate in the risk management process ensuring that the essential performance aspects are correctly mitigated in the product quality plans
o Identify critical elements of designs based on design details and data-driven review of past designs. Recommend design processes and methods to meet quality goals: DFX, etc.
o Provide guidance to other engineers regarding applicable regulatory and statutory requirements and the applicability of these requirements to the ISI products.
o Participate in the creation of quality standards, quality control, and quality assurance procedures, sampling plans, test methods, fixtures, and processes for finished devices manufactured at ISI Sunnyvale, ISI Mexicali, and OEM suppliers, utilizing clinical and engineering knowledge
o Ensure process compliance through the design and development of comprehensive procedures including work instructions, flowcharts, forms, templates, checklists, and other product or process related documentation, for recording, evaluating, and reporting quality data
o Participate and advise on the disposition of discrepant material
o Support new product introduction projects through development of pFMEA and execution of process validation and verification test plans, protocols, and reports

Skill/Job Requirements: 

Competency Requirements: In order to adequately perform the responsibilities of this position the individual must possess: 

• Education: Bachelor's degree in electrical, mechanical or system engineering, math, or physics or minimum of 2 years of related experience. Advanced degree preferred.
• At least two areas of deep technical expertise applicable to the manufacture of medical robotic systems. Example areas of expertise:
o Quality science and quality management
o Quality statistics
o Medical device software development, software quality best practices
o Controls, algorithm development
o Mechanical engineering, with experience relevant to robotic systems
o Electrical engineering, with experience relevant to robotic systems
o Design for reliability, manufacturability, serviceability
• Proven ability to work in teams and to project-manage cross-functionally
• Strong interpersonal and communication skills
• Ability to influence others:
o Passionate about our mission to improve product quality
o Able to use persuasive, logical arguments based on data
o Assist people in finding creative solutions around constraints
o Lead by example
• Strong analytic skills as proven by track record for analyzing and fixing complex problems
• A passion for doing the vital few things efficiently and well
• A strong desire to make work fun

We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.