Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
The Director of Market Access and Custom Analytics (MACA) for India will develop and execute applied health economic patient access strategies and tactical evidence-based change management plans supporting the Commercial sales organization.
Externally, this position will work with hospitals and hospital systems in India to demonstrate the applied clinical, financial, and operational value of Intuitive technology by developing real-world evidence case studies. The scope of work for the MACA consulting services team includes da Vinci Program Value Analysis, Infrastructure Optimization, and co-developing strategic Growth initiatives that address regional patient access challenges.
Internally, the position will be an influential health economic and patient access commercial advisor and collaborate with various internal leaders, including but not limited to sales, marketing, digital product teams, professional educational and program services teams, health economics & outcomes research, clinical affairs, regulatory and legal. The MACA Director and these Intuitive peers will develop commercial strategies targeted for specific P5 (patient, physician, provider, payer & policymaker) customer segments. Experience in executing data service contracts, acquiring client data, advanced analytics, project management, and consulting & change management skills are required to best serve external and internal customers. High-level executive presentation and communication skills are also necessary for success.
Roles & Responsibilities:
- Accelerate patient access to Intuitive technology by removing access, belief, and coordination constraints through consultative advanced analytics with partnered healthcare organizations in collaboration with the Intuitive commercial teams.
- Develop clinical, financial, and operational modeling, product utilization analyses, cost-effectiveness valuing, time value and motion reporting, throughput, and budget impact of patient access constraints or clinical pathway variation related to Intuitive technology deployment.
- Identify regional best practice references to incorporate into Intuitive’s robust peer-to-peer education programs. This is foundational to the value of the Asia Regional MACA organization.
- Provide regular voice-of-customer (VOC) feedback on clinical, financial, and operational challenges faced by regional healthcare stakeholders by partnering with sales, marketing, digital product teams, professional educational and program services teams, health economics and outcomes research, clinical affairs, regulatory, and legal to generate ideas on how all Intuitive products and prototypes can solve these issues.
- Assist digital product teams in discovering, defining, developing, and delivering digital products and data offerings.
- Work collaboratively to improve patient access via direct collaboration and consulting with hospitals, hospital systems, and potentially professional societal groups, policymakers, and advocacy groups in India.
Qualifications
Skills, Experience, Education, & Training:
- Minimum Bachelor’s degree with at least 12+ years’ experience or an advanced degree (Master's or Doctorate) with 8+ years’ experience in peri-operative leadership, healthcare consulting, EHR IDN account management, market access, health economics, or strategy development.
- Recognized as a top performer within matrixed organizations and a proven record of leading change management strategies.
- Must have considerable experience and comfort in presenting strategy recommendations via real-world evidence for hospital operators and senior healthcare executives in meetings.
- Extensive broad-based experiences and knowledge of the healthcare landscape in India, including policy and payer challenges and trends, health systems, hospital inpatient settings, clinical care pathways, health economic strategies, market development, and alignment with sales and marketing teams.
- Experience in healthcare analytics, economics, clinical selling, marketing, health policy, reimbursement, payer strategies, and consulting.
- Solid understanding of clinical pathways, peri-operative staffing, and surgical treatment approaches for hospital inpatient settings and alternative care sites in India.
- Experience developing regional “thought leaders” and key subject matter expert relationships through interactions with societies, hospitals, surgeons & payers to increase economic evidence for Marketing peers.
- Extensive knowledge of healthcare data sources in India, business intelligence platforms, exploratory and explanatory analysis, and data visualization methodologies.
- Experiences in LEAN, Kaizen, or management consulting are highly desired.
- Expected travel within India and internationally is approximately 40%.
- Fluency in English.
Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
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