Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Roles and Responsibilities:
- Monitor, manage, troubleshoot, and support Network infrastructure related tickets globally.
- Partner and work with Sunnyvale team to obtain knowledge in new technologies, setup, and architecture related topics.
- Document new operational issues and solutions from field and transfer knowledge to team members.
- Support in new Network infrastructure provisioning and de-provisioning
- Provide Root cause analysis to production outages as required
- Support Infoblox IPAM provisioning and DNS related activities.
- Administer Cisco (Routing, Switching, Wireless) and Riverbed infrastructure.
- Administer Solarwinds / Orion, Cisco Prime Servers and support day to day operations.
- Adhere to IT access-management and change control procedures.
- Receive and respond to escalations from Desktop Support and field support team. Escalate issues to management, if necessary.
- Collaborate with team members and mentor junior staff to execute the IT strategy in a cost effective and timely manner.
- Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
- Support other areas of technology supported by Security team (Network Access Control, Firewalls, Single-Sign on – Okta, Logic Monitor, and SNMP based monitoring).
- Network and Firewall OS patching, monitoring and alerting.
Qualifications
Skill/Job Requirements:
- At least 5 years+ support in Network and IT Security
- Cisco or similar Certifications – Cisco CCNP or similar
- Minimum Bachelor's Degree or equivalent experience
- Cisco Routing, Switching (Catalyst and Nexus), Palo Alto Firewalls, Cisco ASA, Firepower,
- TCP/IP, DHCP, DNS, VPN, IPS, SDWAN, DMVPN, NAC and 802.1x deployment.
- Experience in Python scripting, Ansible automation or similar technology is a huge plus.
Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Shift: Day
Travel: 10% of the time
