Sr Director, Employee Relations

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Functions of the Role:

The Sr. Director, Employees Relations (ER) will shape the employee relations function within our HR organization to ensure a fair and supportive workplace that is consistent with Intuitive’s values. The Sr. Director of ER will lead a team and establish and oversee global ER practices to minimize operational and organizational risk through best-in-class ER standards. The Sr. Director, ER will assess the employee relations climate, providing an objective and balanced approach to employee relations issues, while demonstrating a sensitivity to employee complaints balanced with management’s performance expectations. The Sr. Director, ER will partner with HR Business Partners and legal to identify and address high-risk employee related issues and escalations. This leader will partner with, and proactively engage, Stakeholders to influence and advise on strategic issues to improve employee and manager interactions and enhancing the overall employee experience.

Role and Responsibilities:

• Responsible for supporting and developing a team of ER & compliance professionals.
• Ensure that the ER team is trained and skilled to perform their roles successfully and support organizational effectives of the COE
• Provides work guidance to staff in reaching timely consensus on complex issues and developing solutions to problems presented.
• Designing and conducting positive employee relations trainings and other capability building initiatives
• Develop ER Metrics and trend investigation with proactive recommendations and programs to address cases, trends, or topics
• Implementation of case management tracking for ER cases, including completing in a timely, but thorough manner and case entry/tracking
• Contribute to various HR Projects and guide project team in adhering to data and process compliance.
• Help create global HR policies compliant with local laws like ADA, ADEA, FMLA, OSHA, FLSA, EEOC, and Privacy Regulations. Include laws outside the U.S.
• Partner with Global HR Compliance Manager to audit HR policies, employment agreements, and employee handbooks at global sites for legal compliance. Check proprietary and confidentiality agreements also.
• Support and guide ER specialist. Offer necessary training and education.
• Develop and manage internal investigations process including establishing norms on proper plan and for investigations, interviews to findings delivery
• Partner with the Legal team for issue escalation and training of team members in conducting thorough investigations.
• Provide critical input to the formation, consistent application, and revision of company policies based on investigation findings and recommendations.
• Manage the evolution of managing internal allegations, claims, and employee relations investigations by improving framework tools and guides.
• Collaborate with HR Business Leaders and employment counsel on crucial employee relations matters.
• M&A support (synergies, policy harmonization, etc.), as needed.

Qualifications

• Knowledge of global employment laws, regulations, and statutes, such as GDPR, Data Privacy, FLSA, EPA, and FMLA, is essential.
• Experience designing and administering scalable compliance related processes and programs
• Deep expertise in employee relations investigations, provide a customer-first approach to work, and thrive in a fast-paced business environment.
• Proven demonstrated leadership experience; proven experience with building a team and developing others
• Proven experience in managing multiple projects with exceptional time management and prioritization skills
• Proven ability to manage conflict/challenge thinking
• Proven business acumen, exceptional decision-making, and root cause\/research skills
• Demonstrated consultative/credibility assessment skills
• Demonstrated proven written\/verbal communication and facilitation\/presentation skills
• Exceptional problem-solving skills, critical thinking, and intuitive sense of business acumen
• Exceptional self-initiative and prioritizing abilities; comfort with ambiguity and change
• Ability to execute tasks with attention to detail, reliability, and a relatively quick pace
• Ability to interface and partner with different levels of the organization to achieve results
• Ability to proactively share a point of view, appropriately challenge assumptions, and take initiative.
• Ability to work well with others, manage effectively, and make informed recommendations while keeping everyone updated.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $248,000 USD - $372,000 USD
Base Salary Range Region 2: $210,800 USD - $316,200 USD
Shift: Day
Travel: 25% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.