Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position:
The Sr Analyst for Services Analytics is responsible for directly supporting data driven and thought-provoking actionable insights related to the Services business unit. They will be a partner to leadership across the Services business unit to influence strategy and decision making with well formulated analysis.
Roles and Responsibilities
- Proactively analyze complex business problems, data, or trends for the US Services team, including but not limited to groups supporting Field Services, Technical Support, Product Support, Customer Service, & Customer Success
- Provide strategic, data-driven recommendations that support the broader Services team to be strategically positioned and aligned with corporate initiatives
- Demonstrates ability to manage multiple projects at the same time, and ability to prioritize and communicate / align effectively with the business partners
- Consult and develop presentation materials for the Services leadership team; provide analyst partnership to support long term strategy planning
- Build out applicable reporting to track strategic metrics, tactical efforts, corporate finance initiatives, core business unit KPIs, etc.
- Proactively cross-collaborate with global functions, local operations teams, and a variety of business functions within Services and beyond
Qualifications
Required Knowledge, Skills, and Experience:
- Minimum Bachelor’s degree (preferred focus in Finance, Data Science, or Analytics related field)
- Minimum 4+ years of relevant work experience
- High curiosity, strong analytical skills, an ability to build strong relationships, and attention to detail/accuracy
- Proven critical thinking skills and experience navigating ambiguous scenarios; the ability to seek solutions in circumstances where two truths can run in parallel
- Excellent verbal and written communication skills with the ability to present concise analysis to executive leadership
- Advanced Excel and Basic SQL skills required; Advanced SQL, Basic Tableau, & Python a plus
- Approx. 5-10% Travel Required
This job is On-site in Peachtree Corners, GA, 3 days weekly.
Working Conditions
- None
#LI-Hybrid
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
Base Salary Range Region 1: $127,800 USD - $183,800 USD
Base Salary Range Region 2: $108,600 USD - $156,200 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.
