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People Services Representative

Company Description

Descripción de la empresa

En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.

Como pioneros y líderes del mercado en cirugía robótica, nos esforzamos por fomentar un equipo inclusivo y diverso, comprometido con marcar la diferencia. Durante más de 25 años, hemos trabajado con hospitales y equipos de atención de todo el mundo para ayudar a resolver algunos de los desafíos más difíciles de la atención médica y avanzar en lo que es posible.

Intuitive se ha construido gracias a los esfuerzos de grandes personas de diversos orígenes. Creemos que las grandes ideas pueden provenir de cualquier lugar: nos esforzamos por fomentar una cultura inclusiva basada en la diversidad de pensamientos y en el respeto mutuo. Lideramos con inclusión y capacitamos a los miembros de nuestro equipo para que trabajen de la mejor manera y manifiesten su auténtica personalidad.

Las personas apasionadas que quieren marcar la diferencia impulsan nuestra cultura: los miembros de nuestro equipo se basan en la integridad, tienen una sólida capacidad para aprender, la energía para hacer las cosas, y aportan experiencias diversas del mundo real para ayudarnos a pensar de nuevas maneras. Invertimos activamente en los miembros de nuestro equipo para apoyar su crecimiento a largo plazo y así poder continuar avanzando en nuestra misión y alcanzar su máximo potencial.

Únase a un equipo comprometido a dar grandes pasos hacia delante para una comunidad global de profesionales de atención médica y sus pacientes. Juntos, avancemos en el mundo de la atención mínimamente invasiva.

Job Description

Primary Function of Position 
We are looking for a motivated and detail oriented individual, who will create a positive experience to all our customers, to join our Human Resources People Services Team. You will have an opportunity to multi-task a lot of different and interesting work. Our team of Human Resources Representatives provides employee benefits support including medical, dental, rewards and recognition, and processing transactions in our Human Capital Management (HCM) System for employee data changes. Examples of some of these changes are the following: manager, manufacturing shift, cost center and work location changes.

Essential Job Duties 

  • Provide support to employee’s questions and inquiries, delivering high-level customer service.
  • Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including communication with new hires.
  • Administer employee data changes, including managing and maintaining employee files and master data.
  • Ensure that employee and organizational data integrity is maintained during administration processing, following data management processes and procedures.
  • Identify, raise and apply continuous improvement to services and HR systems.
  • Manage inquiries related to use of HR systems
  • Perform other HR operational tasks such as: data entry, employment verification requests, E-verify process, background checks, coordination with payroll, and overall maintenance of employee records, ensuring data integrity.
  • Schedule interviews for candidates and effectively manages overall candidate experience through clear communication, timely updates, and remaining flexible to changes. Maintain close communication with hiring managers and interview team to keep them updated throughout the interview process.
  • May assist with administering other special projects as needed.

Qualifications

Required Skills and Experience 

•            Passion for delivering world-class customer service with focused attentiveness and responsiveness to employee needs.

•            Demonstrated ability to manage multiple tasks requiring rigorous and meticulous attention to detail.

•            Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.

•            Loves to partner with others to get to better solutions and outcomes and seeks input to make better informed decisions.

•            Excellent organizational skills and initiative to improve processes.

•            Experience with the following tools a plus: Workday (or other HCM system), Smart Recruiters (ATS) and ServiceNow.

•            Minimum 4+ years of Human Resources experience.

 

Required Education and Training 

Bachelor's degree and/or certification in HR, Business Administration, or related field is preferred.

Knowledge of one HCM systems or HR technologies

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Shift: Day
Travel: 10% of the time

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

Work at Intuitive

Our culture defines us.

Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company.

Learn about our culture

Benefits

Our benefits overview.

We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks.

Explore employee benefits

Financial offerings

We're here to support your short- and long-term goals.

Family support

At Intuitive, we believe in the importance of family and seek to foster a family-friendly culture.

Healthcare plans

Like the patients we serve, your health is also very important to us.

Growth & development

Your personal and professional growth and development is important to you--and to us.

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