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Genesis OR Consultant (Seattle or San Francisco)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Genesis Consultant will lead hospital site consulting initiatives based on observation and training designed to identify opportunities to implement da Vinci surgery best practice solutions in standardization, OR efficiency, staff training, cost containment, and access management. (S)He will engage with Hospital Executives and Leadership teams on leadership and communication strategies to manage surgical service lines to ensure clinical and administrative teams are equipped to successfully establish and manage sustainable da Vinci Surgery programs.

Roles & Responsibilities

  • In collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region: prioritizes mandates and plans delivery of Genesis resources 
  • Conduct Genesis program initiatives with strategically targeted customers
  • Manage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutions
  • Lead departmental and cross-functional projects to develop or improve Genesis processes, deliverables, and other material
  • Run reports and analyze data when needed to prepare for customer engagements
  • Provide in person and/or remote consulting services to deliver value to the customer
    • Examples of services are Lean Preference Card, System standardization proposal, par levels, and workflow consultation
  • Promote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goals
  • Onboard, coach, and mentor new and existing team members
  • Participate in the training on and launch of new products and/or procedures
  • Become a subject matter expert and trusted client advisor for Genesis
  • Qualify and prepare Access management analysis and proposals, present to internal teams and hospitals to drive change management and increase asset utilization
  • Report customer complaints to appropriate internal parties as they are discovered


Skills, Experience, Education, & Training:

  • Minimum B.S./B.A. degree preferred or equivalent clinical/medical degree or experience
  • Minimum 6 years of documented professional experience in healthcare/hospital management, either in BTB sales capacity or management role within hospital
  • Business acumen – ability to function in an executive business environment and understand the business needs of the OR
  • Demonstrable expertise and experience in delivery of consulting services that deliver value to the customer
  • Communication – ability to deliver consistent and effective communication across organizational levels
  • Training ability – demonstrated commitment to customer and peer training, specifically related to advanced technology within a clinical environment
  • Customer success focus – ability to discover and understand customer needs, engage and inspire customers to adopt new and effective solutions
  • Master complexity – ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals
  • Interdependent partnering – demonstrated record/examples promoting collaborative exchange and driving results through others with high communication
  • English & local language fluency required
  • Ability to travel up to 50 - 70%

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $123,500 USD - $177,700 USD
Base Salary Range Region 2: $111,100 USD - $159,900 USD
Shift: Day
Travel: 50% of the time
Workplace Type: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

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Our culture defines us.

Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company.

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Our benefits overview.

We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks.

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Like the patients we serve, your health is also very important to us.

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