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Sr Instructional Designer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:
The Senior Instructional Designer oversees the creation, development, implementation, and assessment of innovative learning solutions tailored to meet the diverse developmental requirements of Services audiences, including clinical and technical content and the enhancement of interpersonal skills. The Sr. Instructional Designer performs needs analysis, develops roadmaps and schedules, liaises with subject matter experts and stakeholders, autonomously oversees assigned projects, crafts appropriate learning solutions across various modalities (such as web-based, instructor-led, virtual training, blended approaches, among others), prepares content for deployment in a learning management system, and establishes feedback mechanisms to assess the effectiveness of developed solutions. Additionally, the designer contributes to the overall readiness of Services groups, including Field Service Engineers, Technical Support Engineers, Customer Service and Success teams, and across functional groups supporting the Services and Commercial business units. This role assists with establishing learning standards and processes, leverages industry standard content development tools, and stays up to date with the latest development trends in the learning industry.

Roles & Responsibilities:

Project Management: Comprehensive project management expertise across learning projects, covering analysis, design, development, implementation, and evaluation phases.

Collaboration: Work closely with teams, subject matter experts, and stakeholders to identify, capture, and develop content. Additionally, effectively collaborate with the training delivery, multimedia, and training operations teams.

Communication: Proactively communicate project status and tasks to stakeholders, demonstrating proficiency in identifying and resolving project roadblocks.

Learning Needs Analysis: Lead learning needs analysis process and identify training requirements, synthesize discoveries, and present them effectively to stakeholders.

Learning Objectives: Craft meaningful and measurable learning objectives.

Content Design and Development: Design and develop engaging learning content and experiences aligned with learning objectives, utilizing appropriate modalities, and interventions, and adhering to adult learning principles.

Review Cycle Management: Manage peer, SME and stakeholder review cycles, implement feedback, and oversee the document control process and adherence to brand standards and guidelines.

Learning Content Evaluation: Lead the evaluation of learning content using various qualitative and quantitative methods to drive design and development improvements.

Process Improvement and Adaptability: Identify process improvement opportunities and lead the development of templates to enhance operational and instructional design efficiencies.

Change and Innovation: Champion change and innovation by integrating appropriate emerging instructional design trends and technologies.

Mentorship:  Assist in mentoring new instructional designers and content developers.


Skills, Experience, Education & Training:

  • Minimum 8-10 yrs. relevant professional experience
  • Minimum 1-2 yrs. experience in biotech or medical device organization preferred
  • Prior experience in Services technical learning content development
  • Master’s or advanced degree in curriculum development, adult education or instructional design required
  • Demonstrated application of adult learning theories and models (ADDIE, SAM, Gagne, Kirkpatrick), process evaluation, assessment best practices
  • Prior experience working in and administering a learning management system
  • Able to manage multiple complex projects and deadlines and adapt to project changes
  • Able to define and document processes
  • Capable of recognizing issues and obstacles and offering feasible solutions
  • Capacity to establish and cultivate strong working relationships with all levels
  • Enthusiastic about learning new processes, software, and skills
  • Able to coach others and provide constructive feedback
  • Excellent written and interpersonal communication skills
  • Strong attention to detail

Software Proficiency:

Required: Articulate Storyline and Rise, MS Office (Word, PowerPoint, Excel) and MS Teams, Camtasia, Smartsheet, Qualtrics, Zoom

Preferred: Adobe Creative Suite (InDesign, Photoshop, Premiere), Captivate

Work samples and/or portfolio required

Ability to travel 10% of time

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $127,500 USD - $183,500 USD
Base Salary Range Region 2: $108,400 USD - $156,000 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

Work at Intuitive

Our culture defines us.

Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company.

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Our benefits overview.

We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks.

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Financial offerings

We're here to support your short- and long-term goals.

Family support

At Intuitive, we believe in the importance of family and seek to foster a family-friendly culture.

Healthcare plans

Like the patients we serve, your health is also very important to us.

Growth & development

Your personal and professional growth and development is important to you--and to us.

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