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Senior Calibration Coordinator

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The primary function of the Senior Preventive Maintenance & Calibration Coordinator is to coordinate all PMC activities, coordinate the calibration of equipment utilizing outside services, assess failure modes of semi-automated and automated test equipment, perform equipment calibration and complete on-site preventive maintenance of equipment through-out ISO facilities.

Roles and Responsibilities:

The Senior Preventive Maintenance & Calibration Coordinator works independently to implement Intuitive’s PMC program. Essential duties and responsibilities include the following:

  • Coordinates Preventive Maintenance & Calibration (PMC) activities for the specific site
  • Compiles monthly planning and schedules inhouse technicians to perform maintenance and calibration activities.
  • Schedules 3rd party vendors to perform maintenance and calibration activities as applicable.
  • Maintains PMC database and generates monthly PM and Calibration reports.
  • Issues asset numbers for new or duplicate tooling & fixtures
  • Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
  • Performs on-site preventive maintenance & calibration activities on EFTs (Equipment, Fixtures and Tools)
  • Performs assessment and supports troubleshooting of equipment not performing per equipment specifications.
  • Identifies out-of-tolerance results and takes corrective action. Participation in investigations in case of deviations.
  • Responsible for ECO implementation in regard to fixtures and tools (i.e., taking obsolete fixtures out of service)
  • Maintains calibration certificates and user manuals.
  • Assists and/or performs Initial / Operational qualification and validation activities on Equipment, Fixtures and Tools
  • Develops and maintains spare parts inventory.
  • Develops and maintains replicate fixture/tooling list.
  • Maintains appropriate documentation and records of PMC activities. Documents test results using paper and electronic means (Word, Excel, SAP).
  • Reports quality issues to the next level
  • Follows all corporate, safety and production procedures and regulations.
  • Performs any other projects or duties that may be assigned.


Required Knowledge, Skills, and Experience:

  • Electricians, mechatronics engineers, measurement, and control technicians with a Certified Technician degree
  • Additional certified training as test equipment construction commissioner preferable
  • At least 5 years of professional experience in manufacturing; ideally experience in regulated areas.
  • Proficient in SAP PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording)
  • Excellent creative problem-solving skills. Broad experience in troubleshooting and resolving anomalies in Equipment, Fixtures, and Tools.
  • Independent commissioning and supervision of calibration services
  • Previous experience with ISO 9001, ISO 13485, or similar QMS a plus
  • Good understanding of Quality Control, Inspection, Metrology, PMC, and GMP
  • Sound understanding of all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining.
  • Planning and organizational skills
  • Great attitude, eager, willing/able to take initiative, works well with others in team environment.
  • Broad experience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipment
  • Experience with FMEA
  • Experience with initial sample inspection report (ISIR)
  • Deep working knowledge of electronics and mechanical concepts
  • Proficient in Microsoft Office and secure handling of the company's internal IT systems; experience with SAP
  • Good knowledge on written and verbal communication skills in Bulgarian and English

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift: Day
Travel: None

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