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Product Integration Engineer

Company Description







Job Description

Primary Function of Position
We are seeking a solution-oriented, customer-first minded, and hands-on professional to bring digital solutions to realization and provide dedicated support for our networked and digital offerings. The Product Integration Engineer is directly responsible for performing IT security assessments and discovery, virtual server build, product configuration, installation, set up, and training for hospital IT staff on our clinical media management and other product lines. This is a key position within our digital organization and will work closely with other departments.

Essential Job Duties

  • Act as subject matter expert for technical specifications and requirements for digital solutions with customers and internally with cross-functional teams.
  • Support overall project management for technical implementations of digital solutions.
  • Pre-sales IT discovery with hospitals to confirm server and network requirements.
  • Implement IT and security assessments with customers for digital solutions.
  • Pre-implementation verification to prepare site for remote connection and product installation.
  • Blueprint technical architecture of digital solutions within hospital system environment based on predetermined clinical workflow and agreements.
  • Build virtual machine (media server) and network connections
  • Coordinate installation and perform configuration for digital products.
  • Provide explanation and training to hospital IT department post implementation.
  • Implement new configurations, upgrades, and enhancements as needed.
  • Support ongoing maintenance, troubleshooting, and technical support for installed digital products.
  • Liaison with local and corporate teams on new product introductions, upgrades and activities relating to digital solutions.
  • Other tasks associated with support for digital products as assigned by manager.


Required Skills and Experience

Job Requirements

  • 5+ years of experience in relevant position (technical architecture, system engineering), required
  • Experience with LDAP, HL7, DICOM, Windows Server IIS or SQL database installation, basic TCP/IP network skill required
  • Ability to discuss technical information with a wide range of audiences adeptly
  • Complex problem-solving skills
  • Good written and oral communication skills
  • Strong personal management and administrative ability
  • Ability to travel up to 25%
  • Japanese language: Native level
  • English language: Business level written and oral ability

Required Education and Training 

  • BS degree in software engineering, biomedical engineering, or equivalent training/experience

Preferred Skills and Experience 

  • 2+ years of experience in medical technology / medical software systems, strongly preferred
  • Understanding of network operations and configurations, preferred
  • Understanding of information security and privacy best practices (i.e. ISO 27001), preferred

Additional Information



Shift: Day
Travel: 25% of the time

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