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Global Product Portfolio Manager- Product Operations

  • Sunnyvale, CA, United States
  • Not Remote
  • Engineering
  • JOB7057

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Multiport Product Manager:

As a Product Portfolio Manager, you will manage new and established da Vinci® Multiport products across the entire product lifecycle.  You will manage the Multiport Instruments and Accessories portfolio by forecasting, launching products into emerging markets, collaborating on product improvements, updating requirements to existing products, and partnering with Commercial and Corporate Marketing teams to ensure successful commercial strategy execution. You will work with Product Operations to ensure portfolio is right-sized and be the expert throughout the entire product lifecycle. You will partner with the Director of Product Portfolio Management to propose improvements to the existing product portfolio to delight the customer and strengthen the da Vinci Instruments and Accessories brand.

In your first year, you can expect to:

  • Assist in managing the Multiport product roadmap and lifecycle in alignment with the multiport portfolio objectives.  Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
  • Develop the business justification for new products and features by working with customers and company stakeholders.  Develop business analyses, including competitive assessments, needs assessments, financial analyses, and market-sizing, to facilitate sound data-driven decision making.
  • Develop a deep understanding of the surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders (KOLs).
  • Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap. Refine requirements with feedback from customers, Intuitive Medical Officers and clinical development engineering.
  • Work closely with our engineering, quality, and supply chain teams to address gaps in product quality, functionality and supply continuity
  • Own the top-level forecast for the da Vinci I&A portfolio during the Sales, Inventory, Operations Planning (SIOP) process.  Suggest improvements for greater accuracy of short-term and long-term forecasts.  Build allocation models and policies when supply shortages arise.  Work with Regional Marketing teams on allocation strategy.
  • Communicate with customers regarding product improvements, product launches, and product discontinuations. Manage customer questions and concerns regarding product function and safety.
  • Convey product value proposition to global marketing for global product positioning and messaging.
  • Measure product success by monitoring product adoption and seeking post-launch product feedback for improvements.
  • Represent the Product Portfolio when Field Actions arise, reviewing communication tactics and recovery of portfolio supply.
  • Understand competitive, emerging and complementary technology and its potential impact on Intuitive’s product lines.

Qualifications

Required Expertise

We believe you are a good fit for this role if you have the following qualifications:

  • Minimum Bachelor’s degree required (MBA Preferred) 
  • Minimum 4 or more years professional experience in product management, operations technology management (OTM), marketing, finance, product lifecycle management, or equivalent role
  • Demonstrated interest in healthcare, hospital operations and finance
  • Ability to communicate in a clear, concise, professional manner
  • Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority. This includes the ability to lead in bridging communication between engineering, planning, marketing, sales, and customers. The ability to context-switch between cross-functional groups is key.
  • Presentation skills to internal & external audiences including leaders at the Sr. Director level and above
  • Self-directed with awareness to proactively seek advice and feedback when needed
  • Ability to source information independently and not only identify issues, but proactively propose solutions
  • Quantitative mindset, proven ability to investigate open-ended problems and work cross-functionally to implement initiatives
  • Ability to prioritize and work creatively to smoothly manage multiple competing deadlines and tasks
  • Strong knowledge of the MS Office product suite. Moderate experience or knowledge with Zoom Whiteboard, Tableau, Agile, and Polarion.
  • Ability to travel up to 15%

Shift : Shift 1 - Day

Travel : Yes, 15%

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $164,000 USD - $236,000 USD
Base Salary Range Region 2: $139,400 USD - $200,600 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Onsite - This job is fully onsite.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

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