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Production Controller II

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that maybe assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. This role is responsible for serving as a liaison between all internal organizations to ensure that components and assemblies flow smoothly through the work areas to meet stringent deadlines.

Roles & Responsibilities:

  • Review and understand all production order processing operations in compliance with Quality and Inventory Control requirements
  • In depth understanding and use of ERP system transactions as they were designed for different processes, work order types, and their impact on cost tracking
  • Responsible for review and release of production orders to the production floor
  • Responsible for all goods movement related transactions into work orders - GI/GR act as first level escalation in resolving any worker order, transactions, goods movement related issues prior to escalation with IT
  • SIOP – Collaborate with Industrial Engineering and Production Management functions to gain alignment on planning inputs, creates and modifies build plans to support business needs based on capacity, training and material assessments and presents this proposal during SIOP reviews to cross-functional teams.
  • Label Management – Ensures labels are printed and supplied for all WOs, both at harvest and primary mfg site(s)
  • Oversees weeks on hand (WOH) inventory quantities for raw materials and sub-assemblies, addresses risks and overages proactively – collaborates with Production Mgmt and Purchasing to achieve right sized inventory position
  • Assumes shared responsibility for the inventory accuracy
  • Ensures timely closure of work orders as requested and specified by management
  • Provides work order and transactional ERP training and mentoring for production/repair teams
  • Participates in all work order related testing and UAT
  • Provides feedback about incorrect material set up or other material master set up issues to the appropriate team
  • Monitors and reports overall work order closure status and accuracy of transaction used for component movements
  • Change management execution - works with Engineering and Production Management teams to coordinate cut-in/phase out of materials, revisions, versions, etc. – gains alignment and buy-in from Engineering and Production teams on timelines, ensures timely adherence to these timelines; Applying Deviations, ECO redlines, and routing changes, as authorized and intended by the Agile Automated Change Control System (ACCS)
  • Basic understanding of BOM (bill of materials) and traveler/routing structure, as they relate to both SAP and Agile
  • Willingly participates with production teams to resolve production and planning issues
  • Demonstrates a commitment to continuous improvement on a daily basis
  • Adheres to all operating policies, guidelines, and procedures. Comply with Current Good Manufacturing and Good Documentation practices (GMP & GDP).


Skills, Experience, Education, & Training:

  • Minimum 3 years’ experience with SAP or similar ERP system
  • Bachelor’s degree preferred or equivalent in work/education experience
  • Minimum of 2 years’ experience working with Agile or similar ACCSs
  • Understanding of Materials management, RMA processing, Quality and Regulatory requirements
  • Knowledge of general manufacturing practices is desirable
  • Knowledge of Supply Chain Management and Medical device background preferred
  • Understanding of Business Information Systems (i.e. SAP, Clarify, Agile) and proficiency in the use of Microsoft Office suite of applications
  • Exhibit excellent oral and written communication skills
  • Flexible, adaptable to change, ability to work with cross-functional teams in a dynamic, fast-paced environment

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $81,200 USD - $109,800 USD
Base Salary Range Region 2: $69,000 USD - $93,400 USD
Shift: Day
Travel: None
Workplace Type: Onsite - This job is fully onsite.

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

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