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Arthur Ramirez

Sr. Quality Engineer

Company Description

Descripción de la empresa

En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.

Como pioneros y líderes del mercado en cirugía robótica, nos esforzamos por fomentar un equipo inclusivo y diverso, comprometido con marcar la diferencia. Durante más de 25 años, hemos trabajado con hospitales y equipos de atención de todo el mundo para ayudar a resolver algunos de los desafíos más difíciles de la atención médica y avanzar en lo que es posible.

Intuitive se ha construido gracias a los esfuerzos de grandes personas de diversos orígenes. Creemos que las grandes ideas pueden provenir de cualquier lugar: nos esforzamos por fomentar una cultura inclusiva basada en la diversidad de pensamientos y en el respeto mutuo. Lideramos con inclusión y capacitamos a los miembros de nuestro equipo para que trabajen de la mejor manera y manifiesten su auténtica personalidad.

Las personas apasionadas que quieren marcar la diferencia impulsan nuestra cultura: los miembros de nuestro equipo se basan en la integridad, tienen una sólida capacidad para aprender, la energía para hacer las cosas, y aportan experiencias diversas del mundo real para ayudarnos a pensar de nuevas maneras. Invertimos activamente en los miembros de nuestro equipo para apoyar su crecimiento a largo plazo y así poder continuar avanzando en nuestra misión y alcanzar su máximo potencial.

Únase a un equipo comprometido a dar grandes pasos hacia delante para una comunidad global de profesionales de atención médica y sus pacientes. Juntos, avancemos en el mundo de la atención mínimamente invasiva.

Job Description

Primary Function of Position:
Ensure that manufacturing processes comply with quality standards performing
follow-ups and monitoring the Notifications generated, process validations and
defect trends, in accordance with international industry practices and regulations
(ISO 13485, 21CFR820); to meet the objectives of the quality department,
providing support in corrective and preventive actions (CAPAS) and implementing
actions that generate defect reduction.


Roles & Responsibilities:
• Use Personal Protective Equipment.
• Participates in the emergency brigades and Health and Safety
commission, when required.
• Use devices, accessories, tools, and equipment according to the process;
verifying that they are in good conditions of use and reporting those that
are in poor condition for repair.
• Communicates unsafe acts or conditions to their superiors.
• Participates in the Health and Safety courses established by the
Company.
• Maintains order and cleanliness in the workstation (5's) under your
responsibility. 

• Prepares trend reports of PL's (Process Log) and Quality Notifications
(VR's, NCR's, EE's) performing analysis of major offenders.
• Follow up on Quality Notifications (VR's, NCR's, EE's) open for Mexicali
and Corporate locations that affect assigned products (PDIA, History
Check and Root Cause Analysis)
• Participates in the development of lines, process and / or products
validations documenting their results in SAP or Agile systems.
• Conducts improvement projects for defect reduction.
• Performs mentoring activities for new quality engineers.
• Completes the assigned trainings in ISU (Intuitive Surgical University)
curriculum
• Prepares performance self-assessment for the MERIT process.
• Comply with the Organization's Policies, Regulations and Code of
Conduct.
• Provides feedback clarifying quality controversies to Production
Supervisors or FQI Technicians according to regulatory standards.
• Participates in Customer Complaint investigations.
• Reviews and approves validation protocols performed by Manufacturing
Engineering documenting their results in SAP or Agile systems.
• Performs formal escalation process (Escalation Decision Form) or report
nonconforming product, when required.
• Follows up on quality problems of recurring raw material.
• Participates in the activities of preparation of Audits and its development.
• Drives our Culture Strategy by fostering our mission, founding principles,
individual and leadership expectations.

Qualifications

Skills, Experience, Education

Education: Bachelor’s Degree. Any engineering degree

Other studies: N/A

English language skills: English Advanced

System management:

Office Package

Advanced

SAP System

Intermediate
Minitab

Intermediate - Desired

Job or area experience: Quality Engineer or Manufacturing Engineer

5 years

Experience in process validations

5 years

Experience in quality audits for medical products

3 years

Have worked in the medical industry

3 years

Knowledge/skills:

Lean Manufacturing

3 years- Desired

Knowledge in ISO-13485, 21CFR820

3 years

Troubleshooting techniques

(CAPA System, 5 why's, Fish Diagrams, 8 D's) or similar

3 years

Six Sigma and statistical tools

(MSA-Measurement System Analysis, DOE-Design Of Experiments, Process Capability, SPC-Statistical Process Control, PFMEA-Process Failure Mode and Effect Analysis)

3 years

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Shift: Day
Travel: 25% of the time

The Future is Intuitive

At Intuitive, we envision a future where care is more connected, customized, and intelligent—so the question won’t just be how long we live, but how well.

Team members in HR, Engineering, and Analytics standing together with blue background

Work at Intuitive

Our culture defines us.

Our culture is driven by passionate people who truly want to make a difference. Learn more about our unique environment and the characteristics of people who thrive at our company.

Lean about our culture

Benefits

Our benefits overview.

We believe in supporting happy and healthy teams. As a valued team member, your benefits extend far beyond your hourly pay or salary. Learn more about our benefits and perks.

Explore employee benefits
Financial Offerings

Financial offerings

We're here to support your short- and long-term goals.
Family Support

Family support

At Intuitive, we believe in the importance of family and seek to foster a family-friendly culture.
Healthcare Plans

Healthcare plans

Like the patients we serve, your health is also very important to us.
Growth & Development

Growth & development

Your personal and professional growth and development is important to you--and to us.

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