Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
As a member of the service manufacturing engineering team, you will work in a dynamic, fast paced, and challenging environment. You will be responsible for supporting production of Da Vinci Surgical Robotic systems by applying your knowledge of system engineering including electromechanical assemblies and software to perform failure analysis, repair, and test of our systems. Your goal will be to improve customer experience through improvements in the reliability, manufacturing yield, and design improvements of these surgical systems.
Essential Job Duties
This position is a dynamic technical systems focused role that requires strong communication, problem solving, cross functional teamwork and ability to present and drive continuous improvement to processes, products, and systems. Your primary responsibilities will include:
- Create, maintain, and improve manufacturing processes and methods to perform failure analysis of returned parts, identifying root causes of failed products.
- Performing failure analysis on PCBAs, electromechanical assemblies, and related components utilizing design documentation, manufacturing test data, software tools, and a variety of lab / bench equipment.
- Identifying emerging failure trends through structured problem solving (DMAIC, 8D, Fishbone, 5 Why), data analysis, manufacturing data, yields, and statistical process control
- Creating and leading data driven cross-functional engineering team meetings to address manufacturing issues.
- Prevents issue reoccurrence by successfully driving continuous improvement learnings from root cause analysis within engineering and manufacturing environments.
- Establish and perform IQ/OQ/PQ on equipment and fixtures. As well as execute validations on Manufacturing lines (PPQ).
- Provide production line support for day-to-day engineering issues and advanced failure analysis support
- Identify and implement continuous improvement projects with respect to customer experience including failure modes, repeated issues, problem not reproduced issues.
Qualifications
Required Skills and Experience
- Strong troubleshooting mind set - an ability to methodically break down a system or process into subparts to identify failures and troubleshoot to a component level. Familiarity with 8D problem solving, Fishbone Diagraming, and the 5 Whys.
- Minimum 5-7 years experience as design or manufacturing engineer supporting product with significant electromechanical content.
- Sense of curiosity and a willingness to always dig deeper.
- Ability to read electronic and mechanical schematics, assembly, and fabrication drawings. Execute testing and data collection using Linux, Matlab, and other software toolsets.
- Strong skills in problem solving and using Minitab/JMP, Python, SQL, Tableau and/or other SW tools for data analysis to identify root cause and drive corrective actions.
Required Education and Training
- BS degree in Electrical Engineering, Computer Engineering/Science, or Mechanical Engineering.
- MS degree in Engineering preferred.
Working Conditions
- Ability to sit and stand for long periods of time
- Ability to lift, and carry parts weighing up to 40 lbs
- Ability to maneuver into spaces around robotic system
Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)
- “Self-starter” attitude and comfort in a hands-on environment, where he/she can demonstrate an ability to work with other engineers to influence product and manufacturing design to improve reliability.
- Experience in an ISO 13485, ISO 9001, or medical device manufacturing environment
- Experience and proficiency in ERP, CRM, PLM software including SAP and Agile.
- Experience with use of EE lab equipment including Oscilloscopes, Spectrum Analyzers, Power supplies, and Multimeters
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.
Base Salary Range Region 1: $145.400 USD - $209.200 USD
Base Salary Range Region 2: $123.600 USD - $177.800 USD
Shift: Day
Workplace Type: Onsite - This job is fully onsite.
